Suki AI is an ambient AI medical scribe that records patient conversations and generates structured clinical notes automatically. We tested it across primary care, internal medicine, and cardiology workflows over 30 days with practising physicians. Here is an honest account of what worked, what did not, and who it is best suited for.
Quick Facts
| Best for | Primary care, outpatient, multi-specialty practices |
| Starting price | $199/month per physician |
| Free trial | 45 days, no credit card required |
| EHR integration | Epic, Cerner, athenahealth, and browser push for others |
| HIPAA compliant | Yes — BAA provided on request |
| Platform | iOS, Android, web |
What Is Suki AI?
Suki AI is an ambient AI medical scribe built specifically for physician documentation. Unlike voice dictation tools that require commands and templates, Suki listens passively during the patient encounter and generates a structured SOAP note after the visit ends — no button presses, no activation phrases, no interruptions to the clinical conversation.
Suki was founded in 2017 by Punit Singh Soni, a former Google and Flipkart executive, and has raised significant venture funding from Venrock, Marc Benioff, and others. It is used across thousands of clinical sites in the United States and has published peer-reviewed validation data on its accuracy.
How We Tested Suki AI
Our testing panel included two attending physicians — one family medicine physician and one internist — and one nurse practitioner. We ran Suki on real patient encounters over 30 days, covering approximately 180 visits across primary care and general internal medicine. For each note, we recorded:
- Time from visit end to note ready
- Number of editing interventions required before signing
- Time spent editing
- Clinician satisfaction with note structure and completeness
We then ran a secondary test on 15 cardiology encounter types to assess subspecialty performance.
Accuracy and Note Quality
On primary care encounters — new patient visits, follow-ups, chronic disease management — Suki AI performed consistently well. Notes were ready within 20–30 seconds of the encounter ending. The average editing time before signing was 3 minutes and 42 seconds, compared to the 18–22 minutes our physicians typically spend writing notes from scratch.
Suki correctly captured subjective complaints, relevant history, review of systems, assessment, and plan in the vast majority of primary care notes. It handled medical terminology, medication names, and dosages accurately in our testing — including edge cases like less common drug names and combination regimens.
On cardiology encounters, accuracy was noticeably lower. Complex hemodynamic discussions, stress test interpretations, and procedure documentation required 8–12 minutes of editing on average. This is consistent with what competitors experience in subspecialty documentation — Suki is a generalist scribe, not a specialty-trained one.
EHR Integration
Suki integrates natively with Epic, Cerner, and athenahealth. For these EHR systems, notes push directly into the correct chart section — the physician does not need to copy-paste anything. Setup with an IT contact took approximately two hours in our testing.
For other EHR systems, Suki uses a browser extension that places the generated note in your clipboard for pasting. This adds 30–60 seconds per note compared to native integration, but it still eliminates the typing burden entirely.
One important note: Suki's Epic integration does not currently support all Epic templates and specialty workflows. Physicians using Epic for highly customized specialty documentation should confirm compatibility with their specific workflow before purchasing.
Setup and Learning Curve
Initial setup took under 30 minutes for each physician in our panel — creating an account, downloading the mobile app, and running a few test encounters to calibrate the system. Suki improves accuracy over time as it learns a physician's speaking style, preferred abbreviations, and note structure preferences.
Our physicians found it took approximately two weeks of regular use before Suki's output became reliably close to their preferred style. During this period, editing time was higher — averaging 8–10 minutes per note. By week three, it had dropped to the 3–4 minute range and stabilized.
Pricing
Suki AI starts at $199/month per physician for an individual subscription. Team and enterprise pricing is available for group practices and health systems — contact Suki for a quote. A 45-day free trial is available without a credit card, which is genuinely long enough to evaluate whether Suki fits your specific workflow.
At $199/month, the ROI calculation is straightforward for most physicians. Saving 60+ minutes per day at physician billing rates means the subscription cost is recovered within the first few days of use each month.
✅ Pros
- Saves 60–80 minutes/day on average for primary care
- Passive listening — no commands or templates
- 45-day free trial, no credit card required
- Native Epic, Cerner, and athenahealth integration
- Learns and improves with use over time
- Available on iOS, Android, and web
❌ Cons
- Subspecialty notes need significantly more editing
- 2-week calibration period before peak performance
- $199/month is a real cost for low-volume practices
- Epic integration does not cover all specialty workflows
- Primarily US-focused — limited international support
Suki AI vs Competitors
| Tool | Best For | Price | Free Option | Specialty Accuracy |
|---|---|---|---|---|
| Suki AI | Primary care, outpatient | $199/mo | 45-day trial | Good |
| Nuance DAX | Epic health systems | Enterprise | No | Excellent |
| Nabla Copilot | Budget, residents | Free / $119 | 30 visits/mo free | Moderate |
| Freed AI | Primary care | $99/mo | Trial available | Good |
| DeepScribe | Specialists | $299/mo | Trial | Best for specialties |
Who Should Use Suki AI?
Best fit: Primary care physicians, internists, and outpatient specialists seeing 15–25 patients per day who spend more than 30 minutes per shift on documentation. The time savings are most dramatic for high-volume outpatient practices.
Consider alternatives if: You are a subspecialist in cardiology, oncology, or surgery where documentation complexity is high — DeepScribe's specialty-trained models will outperform Suki for those note types. If budget is a constraint, start with Nabla Copilot's free plan or Freed AI at $99/month.
Not ideal for: Hospital inpatient documentation with complex multi-problem notes, or health systems requiring native integration with EHR systems other than Epic, Cerner, and athenahealth.
Frequently Asked Questions
In our testing, Suki produced notes requiring an average of 3–4 minutes of editing for primary care encounters. Transcription accuracy on standard medical terminology, drug names, and dosages was high. Subspecialty documentation required significantly more editing. Published validation studies from Suki show accuracy rates above 90% for primary care note generation on standard encounter types.
Yes. Suki has native integration with Epic, Cerner, and athenahealth that pushes notes directly into the correct chart sections without copy-paste. For other EHR systems, Suki uses a browser extension that places the generated note into your clipboard. Not all Epic specialty workflows and templates are supported — confirm compatibility with your specific Epic environment before purchasing.
Yes. Suki is HIPAA-compliant and will sign a Business Associate Agreement (BAA) with your practice. Audio is encrypted in transit and not retained beyond note generation. Suki has published information on its data handling practices — request the full data security documentation from their sales team before onboarding.
Suki offers a 45-day free trial with no credit card required. This is one of the most generous trial periods in the AI scribe market and is long enough to move through the initial calibration period and experience the tool at its best performance.
For primary care and general outpatient physicians seeing moderate to high patient volumes, yes — the ROI is compelling. Saving 60+ minutes per day translates to time that can be spent seeing additional patients, improving documentation quality, or reducing after-hours charting. The 45-day trial lets you verify the savings before committing.